Shipping Policy

Shipping Policy – FRAGRANCIAGA

At FRAGRANCIAGA, we are committed to delivering your orders safely, reliably, and with complete transparency. Please review our shipping policy below for information about order processing, delivery times, and tracking.

🚚 Free Shipping

We offer FREE standard shipping on all orders across the United Kingdom, with no minimum purchase required. The shipping cost displayed at checkout will be free for eligible standard deliveries, with no hidden shipping fees.

⚡ Order Processing & Dispatch

We aim to process and dispatch orders placed before our daily cut-off time on the same business day.

Orders placed after the cut-off time, on weekends, or on public holidays will generally be processed on the next business day.

During busy periods, promotional events, or unforeseen circumstances, processing times may vary.

📦 Delivery Time

Our estimated standard delivery time is 3–5 business days from the date of dispatch.

Please note:

  • Delivery estimates exclude weekends and public holidays.

  • Delivery times may vary depending on your location and the courier service.

  • During peak shopping periods, holidays, or unexpected courier disruptions, deliveries may take longer than estimated.

We will do our best to ensure your order reaches you as quickly as possible.

🔍 Order Tracking

Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking details, where tracking is available.

You can use these details to follow your parcel's progress through the courier's tracking service.

Please allow some time for tracking information to become available after dispatch.

❗ Shipping Delays & Delivery Issues

Although we work to meet our estimated delivery times, delays may occasionally occur due to weather conditions, courier disruptions, high order volumes, or other circumstances beyond our control.

If your parcel is delayed, appears to be lost, or has a delivery issue, please contact our customer support team. We will do our best to investigate the matter and help resolve it.

Your statutory consumer rights remain unaffected by this policy.

📩 Contact Us

If you have any questions about shipping, delivery times, or tracking your order, please contact us:

Store: FRAGRANCIAGA
Email: info@fragranciaga.co.uk

We aim to respond to customer enquiries within 24 hours, Monday to Friday, excluding public holidays.

Thank you for shopping with FRAGRANCIAGA. We appreciate your trust and look forward to delivering your favourite fragrances to your door.